+ Do you have a retail store located in my area?
Sujittra Fine Jewelry has a retail store in Bangkok, Thailand. Our boutique is in Central Chidlom department store on the 2nd Floor next to Marks & Spencer.
+ Do you have gemologists on staff?
Yes. We currently have G.I.A Graduate Gemologists on staff. These gemologists are an integral part of our customer service team. If you have any further questions, you can speak with a graduate gemologist at any time.
INSURANCE AND LONG-TERM CARE
+ Do you clean or provide care for jewelry sold on your site?
All jewelry purchased from Sujittra Fine Jewelry is eligible for a free cleaning. You may also return your jewelry to our offices for free prong tightening, repolishing, rhodium plating and cleaning. Contact Customer Service at 089-222-2922 for more information.
+ What is covered by your lifetime warranty?
All our jewelry is manufactured using the highest quality materials and is inspected before it goes on sales. We stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of purchase. Our lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services.
+ Can I custom design an engagement ring?
Yes. Custom designing an engagement ring is a great way to create a ring that is perfect for your unique personality—a beautiful expression of love. Book an appointment to get started! You can also 089-222-2922 for any inquires.
+ Can you engrave my ring?
Yes, we’d be happy to personalize your ring with an inscription for FREE.
+ If I purchase an engagement ring and a loose diamond, do I have to pay extra to have the diamond set into the ring?
Of course not! In fact, we encourage you to choose your diamond separately – this is what makes your jewelry unique!
+ What types of payment do you accept?
We accept major credit cards (Visa, MasterCard & American Express), cash, and wire transfer.
+ What is your return policy?
We do not have a return policy. All sales are final. There will no exchange or refund.